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Case study

Automating remittance workflows and reducing costs with GenAI and AWS

March 12, 2025

Dmytro Petlichenko

5 min to read

Manufacturing AI Services

About project

Working time:

10 weeks

Industry:

Wholesale

The service:

Generative AI

Overview

Hercules Crane & Lifting Supplies is Canada’s largest national rigging company with over 400 experts across 13 branches. Their extensive distribution network supplies everything from custom fabrication to essential safety equipment nationwide.

The Challenge

Financial operations were bottlenecked by manual remittance processing through Outlook, requiring staff to handle diverse document formats individually. Without automated document parsing capabilities, the team spent excessive time on data entry and document management. As a growing industry leader handling complex distribution operations across Canada, streamlined financial processes were crucial for maintaining their competitive edge.

Operational Bottlenecks

Manual document handling through Outlook created significant workflow delays.

Data Processing Constraints

Team spent excessive time on data entry across diverse document formats.

System Integration Gaps

Disconnect between manual processes and their Epicor Prophet ERP system.

Quality & Accuracy Concerns

Increased risk of errors and delayed payment cycles affected customer service.

Growth Limitations

Manual processes unable to scale efficiently to support business expansion.

Technology & Approach

We developed an advanced tech stack to automate and streamline financial data processing. Our solution leverages AWS services to extract, analyze, and process data from various document formats, turning it into structured information that integrates seamlessly with Hercules’ ERP system.

Implementation

To ensure a smooth transition and minimize disruption to Hercules’ operations, we implemented the solution in strategic phases:

  • Phase 1: Foundation Building
    Established core infrastructure using AWS services for document processing. Created reliable pipeline for automated document handling and storage.
  • Phase 2: Intelligence Integration
    I
    mplemented GenAI through Amazon Bedrock and AWS Comprehend. Enhanced the system’s ability to understand and extract data from complex financial documents.
  • Phase 3: ERP Connection & Optimization
    Created custom integration layer with Epicor Prophet ERP. Optimized the entire pipeline for performance, security and scalability.

Customization & Client Adaptation

To ensure maximum value and seamless integration, we tailored the solution specifically to Hercules’ unique operational requirements and industry demands.

Intelligent Document Processing

The system was fine-tuned to accurately process diverse financial document formats with confidence scoring to identify potential issues.

ERP Integration Excellence

We built a custom integration layer between AWS infrastructure and Epicor Prophet ERP to ensure reliable data flow across all financial operations.

Security & Compliance

Integrated cloud-native audit and security tools protect sensitive financial data throughout the processing pipeline.

Scalable Architecture

The solution was designed to handle increasing document volume without performance degradation, supporting Hercules’ growth across Canada.

The Results

Our AWS and GenAI solution transformed Hercules’ financial operations with measurable results: 40% cost reduction across financial operations with significantly reduced processing time.

Long-Term Value

  • Standardized financial processes across all 13 national branches.
  • Enhanced reporting enabling better financial planning and strategic decisions.
  • Adaptable system that evolves with changing business requirements.

Business Impact: Operational Improvements

Eliminated reconciliation errors, strengthening vendor relationships.

Freed skilled staff to focus on strategic initiatives rather than manual processing.

Accelerated financial workflows, improving overall operational efficiency.

Positioned Hercules for continued nationwide expansion with robust, automated processes.

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