DevOps as a Service

We support the infrastructure, create a developer-friendly environment, and implement DevOps best practices.

Do you think you are paying too much for your resources or you have the feeling that it can work better or faster?

Does your company struggle with the long time it takes to release solutions?

Does it take weeks to implement each change?

If the answer to any of these
questions is YES, it means that you should take a look at our DevOps as a Service offer. It will give you access to experienced professionals who will change your work for good.

Your product is not just other project for us

Years of experience working with clients of all sizes have made us realize that we cover a much broader range of business needs as contractors. By collaborating closely with developers, we help them solve various tasks that the typical Dev team doesn't have the time or resources for: from infrastructure management to application containerization.

We aim

to achieve the desired business outcome and long-term collaboration rather than earning an hourly rate. This renders our approach very close to an in-house team that just happens to work remotely.

How we achieve
engagement and transparency?

We're always in contact on Slack to address planned and urgent tasks.

We chat with developers via Google Meet every week to discuss results and goals.

The customer knows what our DevOps team is doing and understands how our tech support, escalation system, and R&D department work.

Benefits

DevOps is a revolution that has been reshaping the IT world for some time.

Process automation, elimination of bottlenecks, closely cooperating teams, constant monitoring, focus on security and repeatability of processes are just a few elements that have a huge impact on the work culture in every company. However, achieving such a state is not easy. With the constantly increasing demand and decreasing number of specialists, finding the right employees is very difficult and costs a lot.

The solution to this problem is our DevOps as Service, which will give you access to experienced professionals who can support you in becoming more agile and faster right from the start.

Fully managed service Dedicated
24x7x365 support Guaranteed SLA

Implementation

We create the infrastructure and migrate services there. We build all the necessary environments. Working closely with your team, we adapt your application for a cloud-native environment to get all the benefits of running it in Kubernetes.

Design

We carefully review and tailor our Kubernetes-based solution to the needs of the customer. We take part in developing the architecture for the optimal kubernetization of the application.

Audit

We assess the existing infrastructure, application architecture, deployment processes and provide detailed recommendations and improvements.

Adaptation

We learn key business values early and never lose focus to achieve the best results for your business.

24/7 support

We provide SLA and technical support using our state-of-the-art monitoring system. We also offer a full suite of consulting services to help you manage infrastructure and CI/CD processes.

Best practices

We introduce and promote the best DevOps practices. We apply IaC and GitOps approaches and collaborate with developers at all stages of infrastructure transformation.

Continuous development

We continuously strive to improve the infrastructure and processes. Every our customer benefits from our ongoing R&D efforts.

DevOps team

Every project is assigned to a team of DevOps engineers.

Maintenance Tiers

Pricing starts from2000 USD

Base package up to 40 hours per month
Optional additional buffer up to 10 hours per month
Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure
Best effort Response and Resolution Time
Standard Incident Handling Hours8×5
Optional: Hyper Care on-demand packages

Pricing starts from4000 USD

Base package up to 80 hours per month
Optional additional buffer up to 20 hours per month
Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure
Best effort Response and Resolution Time
Standard Incident Handling Hours16×5
Optional: Hyper Care on-demand packages

Pricing starts from6000 USD

Base package up to 120 hours per month
Optional additional buffer up to 30 hours per month
Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure
Guaranteed Response and Resolution Time
up to 2 h*
Standard Incident Handling Hours24×5
Optional: Hyper Care on-demand packages

Individually priced

Base package up to 160 hours per month
Optional additional buffer up to 40 hours per month
Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure
Guaranteed Response and Resolution Time
up to 30 m*
Standard Incident Handling Hours 24×7
Optional: Hyper Care on-demand packages

Service Level Agreement

Reaction time

Critical (P1)

< 30 m
< 2 h
< 4 h
< 8 h

High (P2)

< 2 h
< 4 h
< 8 h
< 24 h

Medium (P3)

< 4 h
< 8 h
< 24 h
< 48 h

Low (P4)

< 8 h
< 24 h
< 48 h
< 72 h

Resolution time *

Critical (P1)

< 2 h

< 4 h

< 8 h

< 24 h

High (P2)

< 4 h

< 8 h

< 24 h

< 48 h

Medium (P3)

< 24 h

< 48 h

< 72 h

Low (P4)

< 48 h

< 72 h

< 96 h

* Incident Resolution Rate can be only applied to infrastructure-related topics.
Application support cannot guarantee the resolution times as it may depend on 3rd party

DevOps as a Service

There's no doubt that DevOps is becoming increasingly popular, as more and more companies look to benefit from its many advantages. But what exactly is DevOps, and how can it be used to improve your business?

What is DevOps as a Service?

At its core, DevOps as a services provider is all about collaboration between development and operations teams. By working together closely, these teams can speed up the software development cycle and improve the quality of the final product. In addition, DevOps implementation services can help to automate various tasks, making the whole process even more efficient.

DevOps Automation Services

If you're looking for a way to improve your software development process, consider DevOps automation services provided by Dedicatted. With DevOps, you can streamline your workflow and increase efficiency. Additionally, DevOps automation can help you avoid errors and achieve better results. There are many DevOps service providers out there, but here at Dedicatted we strive to exceed expectations, ensuring complete customer satisfaction.

DevOps Services in AWS

If you're looking for a DevOps as a managed service that's both scalable and reliable, you should consider using DevOps services in AWS. With AWS, you can get the benefits of DevOps without having to worry about managing the infrastructure yourself. Plus, AWS offers a number of features that make it ideal for DevOps as a service companies, including auto-scaling and self-healing capabilities. And because AWS is a leading cloud platform, you can be sure that your DevOps solution will be able to meet your future needs.

Azure DevOps Service

Azure DevOps Service is a cloud-based service that provides developers with a set of tools to plan, track, and manage software development services. It includes a Git repository for source code management, as well as a set of build and release tools. Developers can use Azure DevOps service providers to build, test, and deploy applications to the cloud or on-premises. Azure DevOps Services is available in both free and paid versions.

DevOps as a Service

Your product is not just other project for us

How we achieve
engagement and transparency?

Benefits