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DevOps as a Service

We support the infrastructure, create a developer-friendly environment, and have agile teams to implement DevOps best practices.

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Do you think you are paying too much for your resources or you have the feeling that it can work better or faster?

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Does your company struggle with the long time it takes to release solutions?

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Does it take weeks to implement each change?

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If the answer to any of these
questions is YES,
it means that you should take a look at our dedicated offer and build competitive advantage. It will give you access to high performing DevOps teams and more agile software development and practices that allows organizations innovate faster.

Your product is not just other project for us

Years of experience working with clients of all sizes have made us realize that we cover a much broader range of business needs as contractors. By collaborating closely with developers, we help help teams manage complex environments at scale and solve various tasks that the typical Dev team doesn't have the time or resources for: from project management, configuration management to development processes keeping in mind the quality software delivery process.

We aim

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to achieve the desired business outcome of continuous delivery, continuous integration, and long-term collaboration rather than earning an hourly rate. This renders our approach very close to an in-house team that just happens to work remotely.

How we achieve
engagement and transparency?

  • We're always in contact on Slack to address planned and urgent tasks and improved collaboration.

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  • We chat with developers via Google Meet every week to discuss results and goals to keep up the key practices.

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  • The customer knows what our DevOps team is doing and understands how our tech support, operations teams, escalation system, and R&D department work.

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Benefitsclip

DevOps practices are a revolution that has been reshaping the IT world for some time.

Process automation, elimination of bottlenecks, closely cooperating operations teams, constant monitoring, focus on security practices and repeatability of manual tasks and processes are just a few elements of fundamental devops practice and culture that have a huge impact on the work culture in every company. However, achieving such a state is not easy. With the constantly increasing demand and decreasing number of specialists, finding the right employees is very difficult and costs a lot.

The solution to this problem is our offer, which will give you access to best DevOps philosophy, culture and practices and experienced professionals who can support you in becoming more agile and more flexible and enable quicker innovation.

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Fully Managed Dedicated Service with
24x7x365 Support and Guaranteed SLAclip

  • Implementation

    We create the infrastructure and migrate services there. We build all the necessary cloud environment. Working closely with your development teams, we adapt your application for a cloud-native environment to get all the benefits of running it in Kubernetes and enabling DevOps model deploy updates.

  • Design

    We carefully review and tailor our Kubernetes-based solution to the needs of the customer. We take part in developing the architecture for the optimal kubernetization of the application.

  • Audit

    We assess the existing infrastructure, application architecture, deployment processes and provide detailed recommendations and improvements.

  • Adaptation

    We learn key business values early and never lose focus to achieve the best results for your business.

  • 24/7 support

    We provide SLA and technical support using our state-of-the-art monitoring system. We also offer a full suite of consulting services to help you manage infrastructure and continuous delivery (CI/CD) processes.

  • Best practices

    We introduce and promote the best DevOps practices. We apply Infrastructure as code (IaC) and GitOps approaches and collaborate with developers at all stages of infrastructure transformation.

  • Continuous development

    We continuously strive to improve the infrastructure and processes. Every our customer benefits from our ongoing R&D efforts.

  • DevOps team

    Every project is assigned to a team of DevOps engineers.

Maintenance Tiersclip

Check out what we offer in each of our plans:

  • Pricing starts from2800 USD

    • Base package up to 40 hours per month

    • Optional additional buffer up to 10 hours per month

    • Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure

    • Best effort Response and Resolution Time

    • Standard Incident Handling Hours8×5

    • Optional: Hyper Care on-demand packages

  • Pricing starts from4500 USD

    • Base package up to 80 hours per month

    • Optional additional buffer up to 20 hours per month

    • Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure

    • Best effort Response and Resolution Time

    • Standard Incident Handling Hours16×5

    • Optional: Hyper Care on-demand packages

  • Pricing starts from6400 USD

    • Base package up to 120 hours per month

    • Optional additional buffer up to 30 hours per month

    • Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure

    • Guaranteed Response and Resolution Time
      up to 2 h*

    • Standard Incident Handling Hours24×5

    • Optional: Hyper Care on-demand packages

  • Individually priced

    • Base package up to 160 hours per month

    • Optional additional buffer up to 40 hours per month

    • Maintenance Support Services to optimize uptime and end-user productivity for low-critical apps and infrastructure

    • Guaranteed Response and Resolution Time
      up to 30 m*

    • Standard Incident Handling Hours 24×7

    • Optional: Hyper Care on-demand packages

Service Level Agreementclip

Reaction time

  • Critical (P1)

    • < 30 m
    • < 2 h
    • < 4 h
    • < 8 h
  • High (P2)

    • < 2 h
    • < 4 h
    • < 8 h
    • < 24 h
  • Medium (P3)

    • < 4 h
    • < 8 h
    • < 24 h
    • < 48 h
  • Low (P4)

    • < 8 h
    • < 24 h
    • < 48 h
    • < 72 h

Resolution time *

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  • Critical (P1)

    < 2 h

    < 4 h

    < 8 h

    < 24 h

  • High (P2)

    < 4 h

    < 8 h

    < 24 h

    < 48 h

  • Medium (P3)

    < 24 h

    < 48 h

    < 48 h

    < 72 h

  • Low (P4)

    < 48 h

    < 72 h

    < 72 h

    < 96 h

* Incident Resolution Rate can be only applied to infrastructure-related topics.
Application support cannot guarantee the resolution times as it may depend on 3rd party

How do we proceed?

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What is DevOps?

At its core, the DevOps model as a services provider is all about collaboration between development and operations teams. By working together closely, these teams can speed up the software development cycle and improve the quality of the final product. In addition, the DevOps model and implementation services can help to automate various tasks, have security teams address bugs quicker, improve software quality, and reduce the time it takes to validate making the whole process even more efficient.

DevOps Automation Services

If you're looking for a way to improve your software development process, consider DevOps integration and continuous delivery automation services provided by Dedicatted. With DevOps, you can streamline your entire development workflow and increase efficiency by bringing together the development and operations teams to work collaboratively. Additionally, DevOps automation with version control can help you avoid errors and achieve better results. Continuous delivery allows teams to build, test, and deliver software with automated tools. There are many DevOps integration and continuous delivery service providers out there, but here at Dedicatted we strive to exceed expectations, ensuring complete customer satisfaction for the entire software development practice and lifecycle.

DevOps Services in AWS

If you're looking for a DevOps as a managed service that's both scalable and reliable instead of using traditional software development practices, you should consider using DevOps services in AWS. With AWS, you can get the benefits of a DevOps and production environment without having to worry about managing the infrastructure yourself. Plus, AWS offers a number of features that make it ideal for DevOps companies, including auto-scaling and self-healing capabilities. And because AWS is a leading cloud platform, you can be sure that your DevOps configuration management and solution will be able to meet your future needs.

Azure DevOps Service

Azure DevOps Service is a cloud-based service that provides developers with a central repository for code quality and a set of tools to plan, track, and manage software development services. It includes a Git repository for source code management, as well as a set of build and release tools. Developers can use Azure DevOps service providers to build, test, and deploy applications to the cloud or on-premises. Azure DevOps Services is available in both free and paid versions.

Contact our experts!