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Insurance Innovation with Generative AI

Generative AI is modernizing insurance by simplifying complex tasks and personalizing coverage. By using real-time data, AI helps analyze risk, find fraud, and process claims automatically. This lowers costs, improves customer satisfaction, and protects against new threats.

With Generative AI, you can compete with insurtech startups, adapt to changing regulations, and create a cutting-edge customer experience.

 

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Industry Challenges

Customer Experience

Customer Experience

Customer experience in insurance presents a major opportunity for companies. Efficient interactions, proactive support, and personalized solutions tailored to each client’s specific needs help build strong relationships and enhance customer loyalty, ultimately driving business growth.

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Simplified Onboarding

Simplified Onboarding

Simplifying due diligence and onboarding is a growing trend in insurance. Insurers are utilizing technology and data analytics to accelerate verification processes, minimize paperwork, and shorten response times.

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Global Compliance Management

Global Compliance Management

With evolving regulatory requirements across borders, insurers are leveraging AI-driven solutions to simplify compliance management. Automation enhances efficiency, accuracy, and risk mitigation, allowing insurers to navigate multinational operations seamlessly while delivering reliable service to global clients.

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Claim Process Optimization

Claim Process Optimization

Optimizing underwriting and claims processes is a key trend in B2B insurance. Insurers are leveraging AI and big data analytics to accelerate risk assessment, improve accuracy, and deliver tailored coverage solutions.

Person holding a credit card and typing on a laptop, representing online shopping or digital payment.

Customer Experience

Customer experience in insurance presents a major opportunity for companies. Efficient interactions, proactive support, and personalized solutions tailored to each client’s specific needs help build strong relationships and enhance customer loyalty, ultimately driving business growth.

Close-up of a monochrome banner with bold text reading “WE HEAR YOU.” printed on it.

Simplified Onboarding

Simplifying due diligence and onboarding is a growing trend in insurance. Insurers are utilizing technology and data analytics to accelerate verification processes, minimize paperwork, and shorten response times.

Eyeglasses resting on an open lined notebook beside a pen and a laptop on a white desk, suggesting a workspace or study setting.

Global Compliance Management

With evolving regulatory requirements across borders, insurers are leveraging AI-driven solutions to simplify compliance management. Automation enhances efficiency, accuracy, and risk mitigation, allowing insurers to navigate multinational operations seamlessly while delivering reliable service to global clients.

Stamped legal document in German—signifies official approval and validation. Ideal visual for topics like compliance, auditing, or legal workflows.

Claim Process Optimization

Optimizing underwriting and claims processes is a key trend in B2B insurance. Insurers are leveraging AI and big data analytics to accelerate risk assessment, improve accuracy, and deliver tailored coverage solutions.

Person holding a credit card and typing on a laptop, representing online shopping or digital payment.

Business Opportunities

Business Opportunities

Use cases
Business value
Case simplicity

Automated Claims Documentation

Generative AI streamlines insurance claim documentation by analyzing policy details and claim specifics. It automatically generates accurate forms, loss summaries, and support documents—reducing manual effort, minimizing errors, and improving processing efficiency.

Business value

High

Case simplicity

High

Generative AI streamlines insurance claim documentation by analyzing policy details and claim specifics. It automatically generates accurate forms, loss summaries, and support documents—reducing manual effort, minimizing errors, and improving processing efficiency.

Personalized Lead Engagement

Generative AI customizes communication for leads by considering factors like industry, company size, and insurance needs. It generates tailored emails and messages, improving engagement and boosting conversion rates.

Business value

High

Case simplicity

Medium

Generative AI customizes communication for leads by considering factors like industry, company size, and insurance needs. It generates tailored emails and messages, improving engagement and boosting conversion rates.

Tailored B2B Solutions

By leveraging B2B client data, Generative AI designs customized insurance solutions. It analyzes industry risks, contracts, and regulations to recommend optimal coverage, terms, and endorsements—enhancing satisfaction and effectively managing unique risk exposures.

Business value

High

Case simplicity

Medium

By leveraging B2B client data, Generative AI designs customized insurance solutions. It analyzes industry risks, contracts, and regulations to recommend optimal coverage, terms, and endorsements—enhancing satisfaction and effectively managing unique risk exposures.

Multinational Policy Localization

Generative AI helps global insurers adapt policies to different languages and regulatory environments. Using NLP and machine translation, it generates policy versions that align with diverse legal and compliance requirements.

Business value

Medium

Case simplicity

Low

Generative AI helps global insurers adapt policies to different languages and regulatory environments. Using NLP and machine translation, it generates policy versions that align with diverse legal and compliance requirements.

Multinational Compliance Management

Generative AI supports multinational insurers in maintaining compliance with varying risk management regulations, ensuring adherence to industry standards across different jurisdictions.

Business value

High

Case simplicity

Low

Generative AI supports multinational insurers in maintaining compliance with varying risk management regulations, ensuring adherence to industry standards across different jurisdictions.

Our Generative AI Offerings

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GenAI Discovery

Idea To Use Case: analysis and validation

  • Use cases and business priorities evaluation
  • Data quality and availability assessment
  • Architecture and integration design
  • Fast Proof of Concept validation
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GenAI Development

Validation to Production: accelerate time to market

  • MVP development
  • Solution engineering and deployment
  • Scaling and Integration
  • Training and adoption support
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GenAI Augmentation

Expertise to Execution: consulting and project support

  • Augmenting engineering expertise
  • Augmenting engineering capacity
  • Consulting on all stages of development
  • Solution audit and optimization

featured technology partners

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AWS logo
Azure logo
Oracle logo
Google Cloud logo
HashiCorp logo
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AWS logo

The Only Generative AI and MSP Partner in Canada

As the only AWS Generative AI and MSP partner in Canada, we empower businesses to build scalable cloud solutions that drive innovation.

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Azure logo

Azure

Using Azure, we support businesses in building reliable cloud infrastructure and managing smooth application migrations.

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Oracle logo

Oracle

Through Oracle, we provide advanced cloud and data solutions, helping businesses handle complex demands and operate more effectively.

Google Cloud logo

Google Cloud

With Google Cloud, we help businesses create secure, scalable cloud platforms and accelerate their digital growth.

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HashiCorp logo

HashiCorp

HashiCorp enables us to automate cloud resource management and build scalable solutions using Infrastructure as Code.

databricks logo

Databrick

Databrick enables us to automate cloud resource management and build scalable solutions using Infrastructure as Code.

Generative AI for Insurance

Generative AI is changing the insurance game. It speeds up slow processes, prices risks better, and detects fraud more easily. Generative AI for insurance may seem really complex, but it does have its limitations since it requires good DevOps teams and properly configured cloud servers to reduce operating expenses.

At Dedicatted, we combine the power of generative AI with the speed of DevOps to make it easy for you to take advantage of AI and integrate it with your existing tools and workflows. Tired of wasting weeks on software updates? We automate releases using tools such as GitOps. Got legacy systems that don’t really work well? Leave it to us and we’ll transfer them to modern auto-scaling servers.

Combining generative AI and insurance shortens the time it takes to launch new products by 21%, helping you beat the competition and automate boring stuff. Want faster claims, less fraud, and happy customers? Let’s create solutions that use today’s tech to solve tomorrow’s problems.

The global insurance market has to find ways to reduce costs while making sure that their customers are happy in the digital age. Luckily for them, there are things like document processing, conversational underwriting, and predictive pricing that can help carriers do more with less, without hiring more employees.

Insurance companies always ask “Where do we start?” Our consultants match high-impact use cases with your current data maturity, starting with real-time FNOL triage and moving onto automated policy endorsements. By embedding LLM-powered copilots directly into your core systems, we can fully eliminate swivel-chair work and drastically reduce average handling time.

Gen AI also improves the actuarial decision-making process. Using data models and algorithms, actuaries are now better able to predict extremely rare events. Because of this, companies are now able to protect themselves and produce regulatory reports at a faster rate.

Generative AI Use Cases in Health Insurance

The world of health payers is changing faster than ever due to an increase in the volume of claims and the changing regulations. Our collection of generative AI use cases in health insurance makes it easier to summarize prior authorizations, automate medical necessity checks, and help with ICD-10 coding. These things work well with HL7/FHIR APIs to make sure that patient information is kept private while speeding up decision-making by 40%.

Apart from the claims services, health insurance providers use service chatbots, provide personalised wellness advice, and risk score improvement. The DevOps driven set-up that they use provides frequent builds, safe deployments, and continuous monitoring.

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